At NFRT, we believe privacy is a right, not a feature. This page explains — in plain language — exactly what information we collect when you use our platform, why we need it, and how we protect it. If you have any question, our team is always available to help.
What Information We Collect
When you submit a booking request through our platform, we collect only what is necessary to process your trip and communicate with you.
How We Use Your Information
Every piece of information we collect has a clear, specific purpose. We never use your data for advertising or sell it to third parties.
Data Sharing — Who Sees What
Your privacy is our commitment. The table below is a full, transparent breakdown of when — and to whom — your data may be shared.
| Data Type | Shared With External Parties? | When / Why |
|---|---|---|
| Phone Number | Never | Strictly internal. Used only for our team to contact you. |
| Email Address | Never | Strictly internal. Used only for booking confirmations and invoices. |
| Full Name | Conditional | Only for specialized tours where an official permit is required (e.g. restricted archaeological sites). Always informed in advance. |
| Nationality | Conditional | Same as above — only when a travel or security permit is required. Never shared otherwise. |
| Group Size | Never | Internal use only — for logistics and pricing purposes. |
How We Keep Your Data Safe
We take technical and organizational steps to protect your information against unauthorized access, loss, or misuse.
Your data is stored on secured servers. Access is restricted to authorized NFRT staff only and only when necessary to serve your booking.
Our website uses HTTPS (SSL/TLS encryption) for all data transmission. Information you submit through forms is encrypted in transit.
We do not store any payment card information. All payments are processed through PCI-compliant third-party gateways (PayPal, Stripe, etc.) directly. We only receive a confirmation of successful payment.
Cookies & Tracking
We use minimal, essential cookies to make the website work correctly and improve your experience. We do not use cookies for behavioral advertising or cross-site tracking.
These are required for the website to function — for example, maintaining your session, remembering form state, and security tokens (CSRF protection). You cannot opt out of these without breaking the site.
We may use anonymous analytics to understand general traffic patterns (which pages are most visited). This data contains no personal identifiers and is never linked to you individually.
You can control or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain site functions.
Your Rights Over Your Data
You have full control over your personal information at any time. Simply contact us and we will act promptly.
Request a copy of all personal data we hold about you.
Ask us to correct any inaccurate or outdated information.
Request that we delete your personal data from our records.
Unsubscribe from any marketing emails at any time, no questions asked.
Questions or Concerns?
If you have any question about this Privacy Policy or how we handle your data, please reach out. We are always happy to help.
NFRT — Privacy Team
We respond to all privacy inquiries within 7 business days. For urgent matters, our phone line is available 7 days a week.